* Our current lead time is UP TO 4 weeks, so please be mindful when placing an order, thanks :) *

Delivery Information

Enjoy the convenience of FREE delivery on all orders over £25.

For orders under £25, a fee of £3.95 will be applied, unless otherwise stated.

When you place an order through our website, rest assured that it will be promptly dispatched using a reputable courier service of our choosing. Our standard delivery timeframe is 3-5 working days, ensuring you receive your items in a timely manner.

For shoe repairs, please note that the process may take up to 6 weeks from the time we receive them at our shop. We understand the importance of your footwear, and our skilled team will work diligently and efficiently to restore them to their best condition.

In the case of slate signs, please allow up to 2 weeks for delivery, as most of our signs are custom-made to order. If we happen to have your desired number pre-made, we will dispatch it immediately. Like all our deliveries, slate signs will be sent via a courier of our choice, with a standard delivery timeframe of 3-5 working days.

For your peace of mind, all repairs are insured up to the value of £40 in case of loss or damage during transit. In addition, we offer a refund for the price of the repair to ensure your satisfaction.

We take pride in providing reliable delivery services and excellent customer care. Should you have any further questions or concerns, please don't hesitate to contact our dedicated team at Thekeycobblerkendal@gmail.com